Infromation

Shipping Policy

Shipping Policy β€” YK Store

YK Store delivers natural honey, nuts, and organic products across Pakistan with fast and reliable shipping. This Shipping Policy explains how orders are processed and delivered.


πŸ“¦ Shipping Charges

Shipping is 100% FREE across Pakistan.
No minimum order value.
No hidden fees.


🚚 Delivery Time

Our nationwide delivery timelines are:

  • Major cities: 2–4 working days

  • Other cities & remote regions: 3–7 working days

Delivery may be slightly delayed due to:

  • Holidays

  • Weather conditions

  • Courier network load

We currently ship only within Pakistan.


πŸ›’ Order Processing

  • Orders placed before 5 PM are usually processed the same day.

  • Orders placed after 5 PM are processed the next working day.

  • All orders are prepaid only. Unpaid orders are not processed.


πŸ’³ Payment Method (Prepaid Only)

YK Store does NOT offer Cash on Delivery (COD).
To place an order, customers must pay online via:

  • Card payment

  • Bank transfer

  • Any available Shopify-supported payment gateway

Orders are dispatched only after payment confirmation.


πŸ“¦ Packaging

We pack all items securely using tamper-resistant and leak-proof materials to ensure:

  • Freshness

  • Protection during transit

  • Hygienic delivery

Natural honey jars are sealed properly to avoid leakage.


🚚 Order Tracking

Once your order has been shipped, a tracking ID will be sent to you (via SMS or email depending on the courier).
You can track your parcel directly on the courier’s website.


πŸ”„ Failed Delivery / Returned Shipment (RTS)

If a parcel cannot be delivered due to:

  • Incorrect address

  • Unreachable contact number

  • Customer unavailable to receive

The order will be marked RTS (Return to Sender) by the courier.

To re-ship the order:

  • You must provide an updated address

  • A new shipment can only be dispatched after reconfirmation

Since the order was prepaid, your payment remains safe and the order will be resent.


πŸ›‘ Damaged, Wrong, or Leaking Product

In case you receive:

  • A damaged parcel

  • A leaking honey jar

  • A defective or wrong item

You must report it within 24 hours of delivery.
Photo/video proof is required for quick replacement.


βœ” Important Notes

  • Delivery times are estimates, not guarantees.

  • Courier partners may vary by region.

  • YK Store may update this Shipping Policy without prior notice.

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